FAQ
Frequently asked questions
Everything about booking, payment, luggage and meet & greet.
Enter your pickup and drop-off, date, time and passengers in the form on the homepage, choose a vehicle and add your contact details. Once your request reaches us you receive a booking reference and our team contacts you to confirm.
Online payment is currently not available and no card details are requested when booking. Payment options are shared with you once your booking is confirmed.
If you share your flight number when booking, we track your flight and adjust the pickup to your actual landing time.
Prices are per vehicle. For round trips both directions are calculated and the total is shown. For routes without a fixed price we send you a personal quote.
Yes. When you add children or infants, you can specify how many seats you need in the passenger details step.
Simply contact us by phone, WhatsApp or e-mail with your booking reference. Cancellation and change conditions are stated in your booking confirmation.
Each vehicle’s luggage capacity is shown on its card. When you enter your number of bags, only suitable vehicles can be selected. Mention special items such as golf bags in the special requests field.